Welcome to The Australian Embassy Website
Welcome to the Australian Embassy in Harare. This site contains a broad range of information on the Embassy’s services. Here you will find information on how to contact us, advice on the range of consular and passport services available to Australian citizens, information on visa and citizenship arrangements and other practical information on matters such as the Direct Aid Program (DAP).
You can follow the Embassy on Twitter @AusEmbZim and on Facebook Australian Embassy, Zimbabwe or email the Embassy at [email protected].
The Australian Embassy in Harare represents the people and Government of Australia in the countries of:
Australian Ambassador to Zimbabwe
Ambassador Minoli Perera is a career diplomat with the Australian Department of Foreign Affairs and Trade (DFAT). She is currently Ambassador to Zimbabwe, with non-resident accreditation to the Democratic Republic of the Congo, Malawi, the Republic of the Congo and Zambia. Ambassador Perera has served as Minister-Counsellor and Consul General in Beijing and Port Moresby, and as Deputy Consul General in New York. She has also served in Argentina and Israel. In Australia, Ambassador Perera most recently served as head of the Department’s Executive Division. Before this she was the Chief Security Officer. She is married and has two children.
Consular and Passport Services
For consular and passport assistance the Embassy can be contacted via email - [email protected] - or by calling +263 (0) 242 853 235 55. You can also reach us by calling +263 (0) 242 852 471.
If you need urgent assistance outside of normal working hours, please contact the Consular Emergency Centre in Canberra, Australia on +61 2 6261 3305.
Visit Services for Australians for important information on passports, consular and notarial services (such as getting a document certified).
Please note passport application interviews and notarial services at the Embassy in Harare are offered by appointment only - you can book via the online appointment booking page.
Keep up to date with the latest travel advice and information at www.smartraveller.gov.au. As always, we encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.
Visas and Citizenship
Latest News
From Monday 9 December 2024, VFS Global will collect biometrics on behalf of the Australian Government in Zimbabwe. The new Australian Biometric Collection Centre will be located at Block 6 West Wing, Celestial Office Park, Borrowdale and will operate 9:00am to 4:00pm, Monday to Friday.
Visa applicants who have been requested to provide their biometrics can book an appointment for biometrics collection for dates from Monday 9 December 2024 via the VFS Global website. The website also provides information on fees and payment options.
VFS Global provides a contact centre should clients require assistance to access services delivered by VFS Global (including making an appointment). The website has details on how you can contact them.
The current Australian Biometric Collection Centre delivered by TLSContact will continue to provide services to Australian visa applicants until close of business Friday 6 December 2024. You can book an appointment for biometrics collection via the TLSContact website.
For more information on biometrics please refer to the Home Affairs website.
Enquiries
Visa and citizenship applications are managed by the Department of Home Affairs. Embassy staff are unable to assist with general visa or citizenship enquiries.
The Department of Home Affairs website has the most up to date and comprehensive information on applying for visas and citizenship. The website also has useful definitions and tools to help you understand the department’s requirements. Visit the website at Immigration and citizenship.
If you are having trouble locating information on the department’s website, the Home Affairs Digital Assistant may be able to help. The Digital Assistant can help you find information on Australian visas, citizenship and border entry. Visit the Immigration and citizenship website, and click the Ask a question button to get started.
Visit our Visas and Migration page for more information on visa and citizenship matters including Australian biometric collection services in Zimbabwe.
Global Service Centre
If you require additional information, you may telephone the Global Service Centre on +61 2 6196 0196, Monday to Friday, from 9:00am to 5:00pm your local time.
International calls may be subject to charges imposed by your local carrier. You may wish to consider using a Voice over Internet Protocol (VoIP) provider to avoid potentially high charges.
Vacancies at the Embassy
There are currently no vacancies.
DIRECT AID PROGRAM (DAP) - CLOSED
Applications for the Direct Aid Program for the 2024-25 period are now closed. For more information please email: [email protected]
AUSTRALIA AWARDS - CLOSED
Applications for Australia Awards scholarships for Masters study in Australia in 2025 are now closed.