Services for Australians Overseas
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.
The Australian Embassy in Zimbabwe can provide consular support to Australian citizens in Zimbabwe, Malawi, Zambia, The Democratic Republic of the Congo and Republic of the Congo within limits.
In case of emergency
If you are an Australian citizen in distress and need assistance in Zimbabwe, you can telephone the Australian Embassy or for after business hours assistance, the 24hr Consular Emergency Centre (CEC) in Canberra.
- Australian Embassy on +263 (0) 242 853 235 55 or +263 (0) 242 852 471. If outside of our business hours, please follow the prompts and you will be connected with the 24 hour Consular Emergency Centre in Canberra (local call).
- Consular Emergency Centre in Canberra on + 61 2 6261 3305 (international call).
In countries to which the Australian Embassy is accredited but not resident (Zambia, DRC, ROC and Malawi), other missions or individuals listed below can provide consular assistance for Australian citizens. Alternatively, you can contact the Consular Emergency Centre and they will either assist you directly or put you in contact with a consular officer in Zimbabwe.
Malawi and Zambia
If you are in Malawi or Zambia, please view the Honorary Consulates page for updated information on the Honorary consulates in relevant countries.
Travel advice for Malawi
Travel advice for Zambia
Democratic Republic of the Congo and Republic of the Congo
If you are in the Democratic Republic of Congo or the Republic of Congo, please contact the Canadian Embassy in Kinshasa.
Travel advice for the Democratic Republic of Congo
Travel advice related information for the Republic of Congo
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade
Please be aware that when you travel overseas you are required to obey the local laws and regulations. Being Australian does not exempt you from local laws, whether they relate to drugs or other matters.
If you encounter serious problems while you are abroad, you should seek assistance or advice from a consular official at the nearest Australian Mission. There are limits to the services Australian Consuls can provide and what assistance they can give you
Visa information for Australians
The issue of visas to Australian travellers is a matter for the government of the country to be visited. Visa fees and requirements may change with little or no notice. Visa information for Australians wishing to travel to Zimbabwe, Zambia, Malawi or the DRC should therefore be obtained from the relevant authorities directly.
VISA INFORMATION - DEMOCRATIC REPUBLIC OF CONGO
Passports
Apply here for a passport online
Changes in consular desk opening times and new online booking system introduced
Please be advised that passport application interviews and notarial services at the Embassy in Harare are offered by appointment only. Please visit the online appointment booking page.
Please note that fees are subject to change at the beginning of each month. We are pleased to advise that the Embassy offers the use of an electronic point of sale machine for payment of relevant fees. Fees are payable in USD cash or international credit/ debit card.
Passport applicants are advised that the turnaround time for procession full validity passports is six weeks this is to cover processing, handling and delivery.
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The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy. |
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