Australian Embassy
Also accredited to Zambia, Malawi, Democratic Republic of Congo and Republic of Congo

Services for Australians

Services for Australians Overseas

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The Australian Embassy in Zimbabwe can provide consular support to Australian citizens in Zimbabwe, Malawi, Zambia and The Democratic Republic of Congo within limits.


In case of emergency

If you are an Australian citizen in distress and requiring assistance in Zimbabwe, you can telephone the Australian Embassy or for after business hours assistance, the 24hr Consular Emergency Centre (CEC) in Canberra. 

  • Australian Embassy on +263 (0) 4 853 235 55 – please just follow the prompts and you will be connected with the 24 hour Consular Emergency Centre in Canberra – local call
  • Consular Emergency Centre in Canberra on + 61 2 6261 3305 – international call

In countries to which the Australian Embassy is accredited but not resident (Zambia, DRC and Malawi), other missions or individuals listed below can provide consular assistance for Australian citizens or you can contact the Consular Emergency Centre and they will either assist you directly or put you in contact with a consular officer in Zimbabwe.


Malawi and Zambia

If you are in Malawi or Zambia, please view the Honorary Consulates page for updated information on the Honorary consulates in relevant countries.

       Travel advice for Malawi

       Travel advice for Zambia

Democratic Republic of Congo and Republic of Congo

If you are in the Democratic Republic of Congo or the Republic of Congo, please contact the Canadian Embassy in Kinshasa.

       Travel advice for the Democratic Republic of Congo

       Travel advice related information for the Republic of Congo


Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade

Please be aware that when you travel overseas you are required to obey the local laws and regulations. Being Australian does not exempt you from local laws, whether they relate to drugs or other matters.

If you encounter serious problems while you are abroad, you should seek assistance or advice from a consular official at the nearest Australian Mission. There are limits to the services Australian Consuls can provide and what assistance they can give you


Visa information for Australians


The issue of visas to Australian travellers is a matter for the government of the country to be visited. Visa fees and requirements may change with little or no notice. Visa information for Australians wishing to travel to Zimbabwe, Zambia, Malawi or the DRC should therefore be obtained from the relevant authorities directly.






Apply here for a passport online

Changes in consular desk opening times and new online booking system introduced

Please be advised that from 1 November 2016, passport application interviews and notarial services at the Embassy in Harare are offered by appointment only. Please visit the online appointment booking page.

Please note that fees are subject to change at the beginning of each month.  We are pleased to advise that the Embassy offers the use of an electronic point of sale machine for payment of relevant fees. From 1 January 2019 fees are payable in USD cash or international credit/ debit card.

Passport applicants are advised that the turnaround time for procession full validity passports is now three weeks this is to cover processing, handling and delivery.

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the  Embassy appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy.






1 December 2017:

From 1 December 2017 the 66-page frequent traveller passport will be discontinued.  Demand has fallen sharply, as more countries issue electronic visas and stop using border stamps. 

Existing 66-page passports will remain valid until they expire, but you won’t be able to apply for a new one after 30 November 2017. 

If your passport has filled up but won’t expire for more than two years, you can pay less for a 34-page ‘replacement passport’ that covers the remaining validity of your old passport.

Until 31 December 2017, the fee for a 34-page passport with 10 years’ validity is USD 290. The fee for a 34-page replacement passport (with the same expiry date as your old passport) is USD133.


1 January 2016:

In accordance with the Australian Passports (Application Fees) Determination 2015, Australian travel document fees will increase as of 1 January 2016. Please make enquiries with the Australian Embassy in Harare for the latest fee information ([email protected]).

From 1 January 2016, 16 and 17 year old applicants will be issued with ten-year validity passports. These applicants must be accompanied by a person with parental responsibility to lodge their application in person (mail and courier applications are unable to be accepted).

Frequent traveller passports for children (under 18 years) and persons aged 75 years and over are no longer available.

1 July 2015:

From 1 July 2015 all Australian citizens must lodge their passport application in person. We are not able to accept applications by mail or courier. This helps us to protect you, by protecting the security and integrity of your Australian passport. Please contact us for further advice or to make an appointment to lodge your application.

Please note that child applications should be lodged in person by a parent or person with parental responsibility for the child. The parent or person lodging the application is not required to be an Australian citizen, but will need to bring photographic proof of their own identity to the appointment.

From 1 July 2015, an Overseas Application Fee will be applied to passport applications lodged outside of Australia. The fee for adult applications (including senior) will be US$78 and US$39 for minors in financial year 2015-16. The fee will not apply to emergency passport applications as the validity of these documents is limited.

On-line registration for Australians overseas

We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.


More information for Australians overseas

Former residents

A gateway to information about Australian benefits, payments and services 


Returning to Australia

Information for current and former Australian residents returning or moving back to Australia