Jobs at the Embassy

Vacancy:  Corporate Services / Consular & Passports Support Officer

Closing date for applications is Monday 26 January 2026, 08:00 hrs (Harare time). 

🌟 Join Our Team as a Corporate Services/Consular and Passports Support Officer🌟

Are you a highly skilled professional with a passion for delivering exceptional client services to both external and internal clients? Do you thrive in a fast-paced, detail-oriented environment?

The Department of Foreign Affairs and Trade (DFAT) at the Embassy of Australia in Harare is inviting applications for a Corporate Services/ Consular & Passport Support Officer.

The Corporate Services / Consular & Passports Support Officer plays a pivotal role in the provision of corporate enabling services within the Embassy including coordinating Embassy travel arrangements and undertaking procurement processes.  Additionally, this position supports the Embassy’s consular and passport functions provided to Australian citizens in Zimbabwe and other countries of accreditation (Malawi, Zambia, Democratic Republic of the Congo, Republic of the Congo).

Our ideal candidate will have demonstrated experience working in client services.  You should have excellent communication skills including communicating professionally and sensitively with difficult or distressed clients, be able to apply relevant policies and procedures to complex situations, as well as the ability to work under pressure and meet tight deadlines while maintaining high quality and quantity of outputs.

Click here for the Position Description (PD) that sets out the duties and requirements of the position.

 How to Apply

For an application to be ELIGIBLE and therefore considered for the role, it must be written in English and include the following:

1. Resume (CV) (maximum of two A4 pages) outlining previous relevant work experience. Please include the names and contact details (phone number and email addresses) of three referees in the resume. One referee should be your current supervisor.
2. A one-page pitch that demonstrates your skills, knowledge, experience, and qualifications and their applicability to this role. In developing your pitch, you should address how you meet the requirements of the position description. Provide examples to demonstrate your capabilities. In developing your pitch, you should address how you meet the following requirements of position:
   1. Demonstrated experience working in client services or a similar area
   2. Excellent communication skills including the ability to communicate professionally and sensitively with difficult or distressed clients
   3. Strong organisational skills, with an ability to work under pressure, problem solve and apply judgement to meet tight deadlines and achieve results
   4. Demonstrated experience in interpreting and applying legislation, policy and guidelines to complex situations
   5. Demonstrated ability to be discrete and maintain confidentiality.

Please send your application in MS Word or PDF format to [email protected]. Links to/or files shared by OneDrive, Google Drive, Dropbox, or any other external repository location will not be considered. Please use the following the email subject heading ‘[insert first name and last name] -application for LE3 CS/CPS Officer’. Do not attach copies of education qualifications.

Enquiries regarding the position may be directed to Human Resources at [email protected]

Contract Conditions

Employment will be subject to satisfactory medical and police/security checks. The actual start date will be confirmed following the outcome of the police checks, which will be carried out in Zimbabwe as well as any country where the successful candidate is a citizen or where the successful candidate has resided for 6 months or more in the past 5 years. Please note that costs for a police check in any country other than Zimbabwe must be met by the successful candidate.

Candidates must be eligible to work in Zimbabwe.

Please note that only ELIGIBLE applications will be considered, and only short-listed candidates will be contacted for interview. The Embassy will not be notifying/contacting applicants not shortlisted for interview and individual feedback on applications will not be provided.

A merit list will be developed that may be drawn upon to fill future vacancies at the same level.